Return, Exchange, and Refund

We have a pretty straightforward and simple return, exchange, and refund policies.

When you receive your order and want to exchange it with a different product, it MUST be unopened, unused, in original packaging, and with all the labels. To request for an exchange, you will need to contact us stating your reason for exchange. When approved, you will need to ship the original order back to us at your own expense. Once we receive it, we will inspect if it's unopened, unused, in original packaging, and with all the labels. Then, we will issue a store credit in the form of a coupon code, and you will use that code to make a new purchase.

When you receive your order and have changed your mind and you want to return it, it MUST be unopened, unused, in original packaging, and with all the labels. To request for a return, you will need to contact us stating your reason for returning the item/s. When approved, you will need to ship the original order back to us at your own expense. Once we receive it, we will inspect if it's unopened, unused, in original packaging, and with all the labels. Then, we will issue a store credit only in the form of a coupon code, not a full refund.